Arqiva

Teesside, UK, 23 November, 2021: The recently upgraded relay mast at Eston Nab in Ormesby has had a power boost, resulting in a stronger TV signal for viewers in Teesside and parts of Hartlepool.

The mast, which serves over 100,000 viewers, has been upgraded to 2kW of power. The result will be that viewers in Teesside and parts of Hartlepool will receive more channels and a higher quality signal.

The power boost means that more than 97% of households affected by the Bilsdale mast fire now have some TV services restored.

Hosueholds are advised to retune their TV sets and re-tuning information is available at www.bilsdalemast.co.uk. Arqiva is also encouraging calls to its Freephone number – 0800 121 4828 - from elderly or vulnerable people who are having any technical difficulties and need help.

Adrian Twyning, Director of Operations at Arqiva, said:

“We have been working round the clock to restore TV services and to help those affected. The Eston Nab relay site is a key part of Project Restore, boosting its power this weekend will improve the signal and increase the number of channels available to viewers in Teesside and Hartlepool. We are asking viewers to rescan their TV sets in order to receive the improved service.”

ENDS

About Arqiva:

Arqiva is at the heart of the broadcast and utilities sectors in the UK and abroad, providing critical data, network and communications services.

We work in partnership with our customers – major broadcasters and utilities like the BBC, ITV, Sky, Global, Bauer, Thames Water and Anglian Water – to meet everyone’s demand for information, content and entertainment and enabling a switched-on world to flow.

We are the only supplier of national terrestrial television and radio broadcasting services in the UK, consistently delivering digital TV, analogue and digital radio to people in all four corners of the country. We distribute over 1,000 channels internationally using our fibre and satellite infrastructure. Our advanced, secure and dedicated networks are also supporting the management of critical data for a range of smart metering networks in the energy and water sectors.

For more information, news and insights from Arqiva, please visit the website at: www.arqiva.com