Aurem Care

Southampton care home honoured with prestigious national award

06/03/2024

Aurem Care, which operates South Haven Lodge care home in Woolston, Southampton, has been recognised as one of the top 20 mid-sized care home groups in the United Kingdom.

This independent accolade, awarded by carehome.co.uk, is based on heartfelt reviews from residents, their families, and friends, highlighting the exceptional care and support provided across its portfolio of care homes. With an impressive overall score of 9.6 out of 10, Aurem Care stands out for its commitment to excellence in care, compassion, and resident well-being.

The Top 20 Mid-Sized Care Group Award for Aurem Care is a testament to the outstanding service and dedication demonstrated by the staff at South Haven Lodge, who go above and beyond to ensure the highest standards of care for every resident. Reviews from family members and residents themselves paint a vivid picture of a caring, attentive, and supportive environment, where individual needs are met with kindness and professionalism.

One family member of a resident at South Haven Lodge shared: ‘Staff are welcoming and friendly. We are able to visit in the lounge with the dog, which brings pleasure. Our sister is treated with kindness and respect. The managers are friendly and interested in the care of the residents. Thank you.

Leah Marsh, chief executive of Aurem Care, expressed her pride in receiving the award, saying: "We are deeply honoured to be recognised for our dedication to providing the highest quality care. This award, which is all the more gratifying because it is based on the experiences of our residents and their families and friends, is a reflection of hard work and the loving, compassionate environment created for our residents every day. We are committed to maintaining these high standards and continuing to make a positive difference in the lives of those we care for."

South Haven Lodge manager Jan Porter said: “This award is testament to the hard work and dedication of the team at South Haven Lodge, who go above and beyond every single day. We’re also grateful for the support we receive from the company, which enables us to deliver the highest quality of care.”

ENDS

NEWS RELEASE: ISSUED ON BEHALF OF AUREM CARE

CONTACT: Caroline Walker on 01325 363436

Notes to editors:

Aurem Care is a leading provider of residential care, offering a range of care options from residential care to nursing and palliative care. With a focus on providing a home for life, Aurem Care supports residents through their later life journey.

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Residents and staff celebrate the award
Residents and staff celebrate the award
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