Fulcrum embarks on 400 customer a month Smart Meter exchange programme with goto.energy


Fulcrum, the leading independent net-zero focused multi-utility infrastructure and services provider, has embarked on a Smart Meter exchange programme for growing domestic energy supplier goto.energy.

As part of its three-year partnership with goto.energy, Fulcrum will exchange traditional dual fuel meter points for goto.energy’s growing customer base and has now commenced a programme to exchange meters at 400 goto.energy customer homes each month.

goto.energy is a growing UK energy supplier that launched in 2019. It is revolutionising the market by purchasing energy in advance, which means guaranteed fixed prices with competitive rates for their customers.

All goto.energy’s electricity is from renewable sources and gas is responsibly sourced to minimise environmental impact. Finalists in the 2020 Lloyd’s Bank National Business Awards and in the 2021 Growing Business Awards, goto.energy is pairing sustainable growth with innovation to offer UK consumers reliability and ease of use.

This agreement is one in a series of Smart Meter agreements secured by Fulcrum since it entered the market two years ago, where it has established a niche for supporting emerging and growing energy providers through the delivery of bespoke, partnership-led collaborations.

It now has a portfolio of 500,000 managed meter points for a number of new market entrants, growing and established energy providers.

In addition to meter exchanges, Fulcrum also provides ongoing Meter Operator (MOP) and Meter Asset Manager (MAM) services, including portfolio management and maintenance, site surveying and consultation, along with new meter connection programming.

Terry Dugdale, CEO of Fulcrum, said: “We are really pleased to be working in partnership with goto.energy and its customers to make the move to Smart Meters, which is an important part of achieving a low carbon future for the UK. Our experienced team are now mobilised and beginning the programme of exchanging meter points in 400 goto.energy customer homes each month, enabling them to better monitor and manage their energy usage.

“We have made positive progress in the Smart Meter market by providing a flexible and agile service that enables us to build a meter exchange programme that suits the individual requirements of energy suppliers. This is well received by suppliers like goto.energy, which appreciate our tailored and collaborative approach that provides the level of support they need.”

Alex Garcia, Chief Operating Officer at goto.energy, said: “As a responsible supplier, we want to help our customers manage their energy usage and cut overall carbon emissions. Providing Smart Meters is an important part of making this happen.

“As a fast-growing energy supplier, it is important for us to work closely with a Smart Meter specialist that is flexible, responsive and can provide a bespoke service that meets the needs of our business and our customers. Fulcrum’s team is proving to be highly collaborative and supportive and we are confident that this will be a very successful partnership.”



For further information contact Jamie Collis 01325 363436

Editors’ Notes:

Fulcrum is a multi-utility infrastructure and services provider. It is committed to supporting the UK’s journey to net-zero with low and zero carbon energy infrastructure solutions, including Britain’s EV charging network.

The Group operates nationally with its head office in Sheffield, UK focused on the design, build, ownership and maintenance of energy connections and their related utility infrastructure. The Group’s offering also extends to smart meter ownership and exchange programmes, and the selective ownership and maintenance of utility networks and infrastructure.


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Fulcrum will exchange 400 meters a month for goto.energy installing Smart Meters for customers across the country
Fulcrum will exchange 400 meters a month for goto.energy installing Smart Meters for customers across the country
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