Bannatyne Group

We are always delighted to hear from our members and get their feedback on our health clubs.

Phil Walters, a member at our Dumfries club, has done just that.

“I just wanted to write a few lines about my recent experience of joining Bannatyne Dumfries. You're aware, some twenty years ago, I'd already had quite extensive training in a local gym. Due to other commitments, this ended, and life, with all its twists and turns took over. It was only last November, I felt the time was right to start looking at joining a gym and getting myself back in shape.

“I joined a local independent gym. I was fully committed into getting back to training, however, I felt the support and guidance just wasn't provided. I let my membership lapse after one month. I then looked around various other options in my local area but again, couldn't seem to find a gym which could offer guidance and support. I felt I already had reasonable knowledge but needed support and help to get me back on track. I had driven past your gym on many occasions but had dismissed Bannatyne as being too expensive for me.

“Despite my preconceptions, I called one afternoon, just to take a look. I was greeted by Laura who gave me all the information I needed in a non-pushy and friendly manner. She offered me a tour around the gym and pool facilities. I was really pleased with everything I saw, the equipment, the cleanliness, the friendliness and welcome atmosphere.

“On 15/12/2022 I had my introduction with Robert Blyth. Again, Robert was friendly, understanding, knowledgeable and above all, listened to my goals and aims. A true professional in my opinion.

“I reflect now, some six weeks on from my induction day and cannot express in words how much good Bannatyne Dumfries has done for me. I was weighed at my doctors in November 2022 at 115kg. I am now down to a much healthier 104.3kg. Whilst this may be down to my efforts and determination, none of this would have been possible without the staff and support from Bannatyne Dumfries.

“I have been made to feel welcome and valued, by all staff, at all times, in whatever their role. I feel like I have joined part of a family network. Facilities, across all areas are quite frankly, top notch. Great equipment and plenty of it. Pool facilities are great. I have found everything spotlessly clean with great hygiene practices in place. I think on every visit to date, I have witnessed someone cleaning and tidying.

“What shines out, above everything else is the staff within the gym. Informative, warm, friendly and highly knowledgeable. The staff have given me the confidence to progress and keep pushing. Robert has given me manageable targets and I have a training plan which is amended every couple of weeks to suit my progression. Robert takes his time with every aspect of my fitness plan and always follows up with me when I see him. I cannot thank Robert enough for everything he has done to build my self-confidence and better my mental health.

“In closing, I am totally satisfied in every aspect of my gym membership, facilities and the fabulous staff at Bannatyne Dumfries. In my opinion, contrary to my initial perception, the gym represents truly excellent value for money.”