Healthcare Management Solutions

Bankhouse Care Home in Lesmahagow, Lanark has been awarded "Good" ratings in all evaluated areas, including Support, Leadership, Staff Team, and Setting, during its latest unannounced inspection by the Care Inspectorate.

This achievement underscores the care home’s dedication to excellence and its success in providing a nurturing and supportive environment for older people.

“Receiving such positive feedback from the Care Inspectorate is a testament to the hard work and passion our team puts into every aspect of care at Bankhouse," said Paula Bartlett, home manager.

Paula added: “We’re not just resting on our laurels, however; we see this as a stepping stone towards even greater achievements. Plans are already underway to further enhance our care plans and environment, ensuring that our home remains at the forefront of quality care for older people.

"Our team at Bankhouse is committed to providing exceptional care that respects the dignity and preferences of our residents. This inspection proves our dedication to not only meeting but exceeding the standards expected by our community and the Care Inspectorate."

Highlights from the inspection report include:

• Resident and Family Satisfaction: Feedback from residents and their families emphasised the high level of care and support provided at Bankhouse. One family member expressed, "I could not ask for better care. They [staff] phone about any changes and are very good to him [relative]. He seems very happy here."
• Wellbeing and Activities: The inspection highlighted the individualised care approach and the rich activities programme tailored to resident preferences, promoting community connections and personal fulfilment.
• Leadership and Staff: The report praised the leadership and the skilled, caring staff team for their motivation and commitment to continuous improvement and training.

Janis McFarlane, Healthcare Management Solutions regional director for Scotland said: “Well done to everyone at Bankhouse for such a positive outcome. The report is testament to their hard work and commitment to making the home a warm, friendly and safe place for its residents and I am proud of Paula and all her team.”

Bankhouse Care Home is managed by Healthcare Management Solutions.

ENDS

NEWS RELEASE: ISSUED ON BEHALF OF HEALTHCARE MANAGEMENT SOLUTIONS

CONTACT: Joss Havakin on 01325 363436

Notes to editors:

About Bankhouse Care Home: Located in the village of Lesmahagow in Lanark, Bankhouse Care Home offers a comprehensive range of care services for older adults, including bespoke care plans, engaging activities, and a supportive community atmosphere. Run by Healthcare Management Solutions (HCMS), Bankhouse is committed to excellence in care and community wellbeing.

HCMS provides care home operators, owners, banks, financiers and insolvency practitioners with management, support, monitoring, business review and quality audit for the assets they are involved with in the care home sector.

http://www.hcsolutions.co.uk