Park Lane Healthcare

Leyland based, Croston Park Nursing Home has received an overall “good” rating following an inspection by the Care and Quality Commission (CQC).

The care regulator, which conducts inspections across five key areas such as safety, effectiveness, compassion, responsiveness to individual needs, and management found that the home had improved on the previous inspection and received ‘good’ ratings across the board.

Operated by Park Lane Healthcare, the home has taken onboard several new initiatives to improve the previous rating of ‘requires improvement’ with the report stating that: “The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made…”

During the visit, inspectors spoke with 16 members of staff, as well as four relatives with all of them speaking very highly of the service being provided. This was supported by a staff member stating in the report that: "Management are so supportive with staff. The morale with staff is so much better." And "[Manager] is amazing, she cares about the home and the residents. She helps on the floor, talks with residents, really cares and is a great listener."

The report also found that: “People's needs, and choices were assessed before receiving support. Information from the local authority, people and their relatives were used to develop care plans and risk assessments.”

Alison Eden, manager at Croston Park said: “We are thrilled to have received a ‘good’ rating from the CQC.

“The hard work and dedication from the team has been instrumental in this achievement, and we remain devoted to providing the highest level of support and care to our residents.”

Chris Lane, a director at Park Lane Healthcare said: “I’d like to pay tribute to all the carers and management team at Croston Park who have worked incredibly hard to achieve this fantastic CQC result.

“All members of the team at Park Lane are committed to providing excellent care for all our residents and ensuring their time with us is an enjoyable and relaxing one.”

The independent regulator, CQC, inspects care homes across the country under Section 60 of the Health and Social Care Act 2008.

ENDS

NEWS RELEASE: ISSUED ON BEHALF OF THE PARK LANE HEALTHCARE GROUP

CONTACT: Alex Dryden on 01325 363436

Notes to editors:

The Park Lane Healthcare Group is a family run group of companies operating residential care and nursing homes throughout Yorkshire and Lancashire. These include Magnolia House in Cottingham, The Hall in Thornton-le-Dale, Moorgate Care Village in Rotherham, and Croston Park in Leyland. The company and staff are passionate about delivering quality care. Residents feel a sense of security, love and belonging, while retaining their self-respect and making new memories.