Vertu Motors

Vertu Kia Bradford is celebrating after being named as a top performing UK dealership, winning a Kia 2022 Customer Experience Award at the 2022 Kia Dealer Excellence Awards.

The award celebrates excellent customer experience and service throughout 2022, with sales, online reputation score and quick responses to customer queries all taken into account.

Adam Daykin, General Manager at Vertu Kia Bradford, said: “Putting customers at the forefront of everything we do is key to our success.

“Winning this award is a fantastic way to start the year and is thanks to the hard work of every colleague in the team, making sure all customers get a quality experience.

“With Kia’s exciting range of new models due to be introduced this year, there’s never been a better time to visit the showroom and discover first hand exactly why we won this award!”

Robert Forrester, Chief Executive of Vertu Motors, said: “This award is testament to the hard work and commitment of Adam and his colleagues, who always put the customer first and deliver fantastic customer service.

“Well done, to everyone!”

David Hart, Customer Experience Manager at Kia Motors UK Limited, said: “2022 was a challenging yet record-breaking year for Kia UK, reaching 100,000 sales for the first time. One element that remained constant throughout the year was the quality of customer experience offered by Kia’s dealer partners.

“We are extremely proud of all our dealer partners, including CX winner Vertu Kia Bradford, for making 2022 a success. We continue to invest in and develop the Kia customer experience and we’re excited to see what this year brings.”

ENDS

NEWS RELEASE: ISSUED ON BEHALF OF VERTU MOTORS

CONTACT: Caroline Walker on 01325 363436

Notes to Editors

Vertu Motors plc is the fourth largest automotive retailer in the UK with a network of 192 sales outlets across the UK. Its dealerships operate predominantly under the Bristol Street Motors, Vertu Motors and Macklin Motors brand names.

Vertu Motors plc was established in November 2006 with the strategy to consolidate the UK motor retail sector. It is intended that the Group will continue to acquire motor retail operations to grow a scaled dealership group. The Group’s acquisition strategy is supplemented by a focused organic growth strategy to drive operational efficiencies through its national dealership network. The Group currently operates 188 franchised sales outlets and 4 non-franchised sales operations from 142 locations across the UK.

Vertu’s Mission Statement is to “deliver an outstanding customer motoring experience through honesty and trust”.

Vertu Motors Group websites – investors.vertumotors.com / www.vertucareers.com

Vertu brand websites –

www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com / www.vansdirect.co.uk / www.thetaxicentre.com / www.powerbulbs.com