Vertu Motors

Macklin Motors Paisley Peugeot has been crowned the national Motability Retailer of the Year at the Peugeot Retailer of the Year Awards.

The accolade, which is designed to ensure Motability customers receive exemplary customer service, is judged on how a dealership delivers the Scheme.

It is assessed on customer feedback and surveys, and also takes into account a dealership’s complete Motability performance, from when an initial sales inquiry is made, to the quality of help and advice, and the levels of knowledge and aftersales care.

Under the Motability scheme, Macklin Motors Peugeot Paisley, in Phoenix Retail Park on Saturn Avenue, can offer a choice of vehicles with adaptions, if required, as well as post-purchase support and servicing.

Ian Gardner, Head of Sales at Peugeot, who visited the dealership to hand over the award, said: “Colleagues at Macklin Motors Paisley Peugeot are setting a great example when it comes to providing an unbeatable service to Motability customers.

“They are worthy winners of the Motability Retailer of the Year award in Peugeot’s Retailer of the Year awards, beating off strong competition to take the national title.”

Alexander Sharp, General Manager at Macklin Motors Paisley Peugeot, said: “We have a sharp focus on offering a first-class experience to all our customers, including our Motability provision, and it is fantastic to receive a prestigious independent endorsement.

“The fact that our approach has been recognised as award-winning is all down to the outstanding teamwork of colleagues at the dealership, who all play a vital part in the business.”

Robert Forrester, Chief Executive of Macklin Motors, said: “Colleagues at our Macklin Motors Paisley Peugeot dealership are to be commended for being officially recognised for applying best practice when it comes to supporting our Motability customers.

“Well done, to all the team!”

The Motability Scheme offers affordable, worry-free motoring through an all-inclusive leasing package to help people with disabilities, their families and carers regain or maintain their independence and become mobile.

ENDS

NEWS RELEASE: ISSUED ON BEHALF OF VERTU MOTORS

CONTACT: Caroline Walker on 01325 363436

Notes to Editors

Vertu Motors plc is the fifth largest automotive retailer in the UK with a network of 160 sales outlets across the UK. Its dealerships operate predominantly under the Bristol Street Motors, Vertu Motors and Macklin Motors brand names.

Vertu Motors plc was established in November 2006 with the strategy to consolidate the UK motor retail sector. It is intended that the Group will continue to acquire motor retail operations to grow a scaled dealership group. The Group’s acquisition strategy is supplemented by a focused organic growth strategy to drive operational efficiencies through its national dealership network. The Group currently operates 156 franchised sales outlets and 4 non-franchised sales operations from 120 locations across the UK.

Vertu’s Mission Statement is to “deliver an outstanding customer motoring experience through honesty and trust”.

Vertu Motors Group websites – investors.vertumotors.com / www.vertucareers.com
Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com / www.vansdirect.co.uk / www.thetaxicentre.com / www.powerbulbs.com